OTrack
OT

OTrack

Fleet tracking

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OTrack

    Zones

    N E S W
    Any direction

    Tap a point of the compass to alert only on vehicles heading that way. Tap it again to clear.

    What it means when a vehicle comes in or goes out travelling each way, in your words. A truck heading north as it comes in came through the south side. The compass on the map shows which way is which.

    When it comes in When it goes out
    All
    N
    NE
    E
    SE
    S
    SW
    W
    NW

    Alerts

    Recent vehicle alerts

    —

    Sent verbatim. Presets carry safety checks; free text does not.

    Recent

    All decoded fields

    0m
    0 km/h
    —

    Events

    Invoices

    How to pay

    Using OTrack

    Short answers to the things people ask most. Tap a heading to open it.

    Nothing in Help mentions that. Try another word.

    1. 1
      Find a vehicleSearch by name, plate or IMEI
    2. 2
      Tap it on the mapLive position, address, ignition
    3. 3
      Open HistoryRoute, trips, stops, days
    4. 4
      Export a reportPDF or CSV, any period
    Finding a vehicle

    Vehicles opens the list. Type any part of a name, plate or IMEI in the search box to narrow it.

    The chips filter by state:

    Live reported in the last 15 minutes
    Idle quiet for more than 15 minutes
    Off nothing for more than a day

    If your vehicles are split into groups, the dropdown under the search box narrows both the list and the map to one customer or site at a time.

    Reading the map

    Each vehicle is drawn from above, in its own colour, facing the way it is pointing.

    • The ring is its state: green reporting, amber quiet for a while, grey not heard from.
    • The small arrow on the edge means it is moving, and points where it is going. No arrow, not moving.
    • The name sits above. When a vehicle heads up the screen, the name moves below so the arrow stays visible.

    + and − zoom. The compass turns the map back to north-up after it has been rotated with two fingers.

    To set a vehicle's type (car, pickup, truck, bus, boat…) and colour, tap it, then the pencil beside its name.

    Reading a vehicle

    Tap a vehicle to open its panel. The Info tab shows:

    • Address — resolved automatically as it moves.
    • Ignition — the engine icon is green when running.
    • Motion — moving or stopped. A vehicle can be stopped with the engine on, which is idling.
    • External — the vehicle battery, seen through the tracker. Red means low, and on a truck that usually means a failing battery or the breaker switched off.
    • Backup battery — the tracker's own internal cell, which runs it for only a few minutes without vehicle power.
    • Odometer — total distance. The pencil sets it to match the dashboard.

    If a driver has the vehicle, their name shows under its status.

    Last GPS fix is when the tracker last sent its position; Last contact is when it was last heard from at all. A parked vehicle keeps in contact without sending new positions, so the two drift apart while it sits — that is normal. If a position itself arrives late because the tracker lost signal, the panel says so.

    Following and history

    Follow keeps the map centred on the selected vehicle as it moves. Panning the map yourself turns it off.

    On the History tab, pick a period then choose:

    • Route — the path travelled, coloured by speed, with an arrow at each fix. Green S is where it started, red E where it ended.
    • Trips — each journey with distance and duration. Tap one to see just that trip.
    • Stops — where it stood still, and for how long.
    • Days — daily totals across the period.

    Route colours, by speed:

    Stopped Under 40 40 – 68 68 – 80 Over 80

    Start and end of a journey:

    S
    Where the journey started
    E
    Where it ended

    Loading a route opens the replay bar. Press play to watch the journey, drag the scrubber to move through it, or tap any arrow on the map to jump straight to that moment.

    Zones

    A zone is an area you want to be told about — a depot, a customer site, a pit. Open Zones, choose Circle or Polygon, and draw it on the map.

    A circle takes one tap for the centre and a radius. A polygon takes a tap per corner; tap the first point again to close it.

    Choose which of your vehicles it watches, and whether you want telling when they arrive, leave, or both. Crossings appear under Events and go to your alert destinations.

    Service schedules

    Two different things live here, and they work differently.

    Recurring work — oil, filters, tyres — is an interval: every so many kilometres, or so many days, or both. With both, whichever comes first wins, because oil ages on the shelf as well as in the engine.

    Documents — motor vehicle licence, insurance, fitness — are a date printed on a certificate. Put that date in Expires on and leave the intervals blank.

    Mark done records the work and restarts the interval. For a document it asks for the new expiry date, because only you know what the new certificate says.

    Running costs

    Below the service board, Running costs adds up what each vehicle has cost over any period: fuel, driver pay, licences, repairs and servicing.

    • Add expense — a fuel receipt, a month's pay, a licence fee.
    • Add repair — a breakdown, itemised into parts and labour. It is also listed as work done on the vehicle.
    • A service marked done with a cost is counted automatically.

    Each vehicle shows its total and its cost per km, from the distance it actually drove. Export CSV takes the lot to a spreadsheet.

    Drivers and tasks

    Under Dispatch (on a phone, More → Drivers and tasks), add your drivers and put each on a vehicle. A driver is on one vehicle at a time; moving them ends the last assignment, so the history always says who was driving, and each trip names its driver.

    A task is a job for one vehicle — a delivery, a pickup, a site visit. Move it from To do to Under way to Done. Left without a driver, it goes to whoever has the vehicle when it is created.

    Alerts

    Under Alerts, add where messages should go: Telegram, email, or a webhook. Test sends one immediately — worth doing, because a wrong address fails silently and the first clue is an alert that never arrived.

    Tick the event types you want. Only ticked events are sent; nothing ticked means no alerts.

    Each message says what happened, where, when, and has a map link. A journey arrives as one message when it ends — from where to where, how far, how long, top speed, and how long it spent over the 80 km/h limit. Ticking either Trip started or Trip ended gets it.

    🚚 GAH 6007 trip Soesdyke → Linden Highway 42.3 km · 1 h 12 min · top 91 km/h ⏱ 6 min over 80 km/h (8% of the trip) 06:16 – 07:28 · 25 Sep maps.google.com/?q=6.40000,-58.30000
    🔴 PXX 2291 speeding 92 km/h (limit 80) At East Bank Road, Soesdyke 25 Sep 12:00 maps.google.com/?q=6.50000,-58.20000

    Quiet hours hold alerts during a window you choose. Nothing is lost: everything raised in that window arrives as one summary message when it ends.

    Alerts on screen

    On a computer, serious events pop up in the bottom-right corner while you watch the map, and go away on their own. Click one to jump to that vehicle.

    PXX 2291 Overspeed 92 km/h on East Bank Road just now
    GAH 6007 Battery low 11.2 V 2 min ago

    Red is urgent — speeding, power cut, alarm — and beeps. Amber needs attention soon — low battery, not reporting, service overdue. Blue is for zones and services coming due, green for things back to normal. Engine and trip events are left out: on a fleet they would never stop.

    The bell at the top counts new alerts and lists the last day's. The beep can be switched off there.

    Events opens on the last hour; pick a longer period at the top to look further back.

    Sending commands

    The Send tab talks to the tracker directly. What you can send depends on your account.

    A command only reaches a device that is connected right now. If it is offline the command waits, and is either delivered when it comes back or discarded after fifteen minutes.

    Cut engine is refused while the vehicle is reporting movement. It stops a vehicle restarting until it is released — treat it as the last resort it is.

    Putting OTrack on a TV

    Turn on TV mode from the account menu to make everything larger for viewing across a room. Arrow keys and OK on a remote move through the app.

    For a screen that runs unattended, create a display link under Alerts, in Wall displays. Open that link once on the screen and leave it: it shows your vehicles, cannot change anything, and never needs signing in again.

    On your phone, and updates

    Android — install the OTrack app. iPhone — open OTrack in Safari, tap Share, then Add to Home Screen. It then opens full screen like any other app.

    OTrack improves often, and there is nothing to download. When a new version is ready, the app says so:

    A new version of OTrack is available Update ×

    Tap Update and it reloads with the new version. You stay signed in.

    What the colours mean

    One palette runs through the whole app. Wherever you see it:

    Green — reporting now, healthy, within limits.
    Amber — quiet for a while, or approaching a limit such as a service falling due.
    Grey — not heard from.
    Red — needs attention: overdue service, an expired document, low voltage, or an open alert.

    The one exception is a route line, where colour means speed rather than status — see Following and history above for that scale.

    Still stuck?

    If something is not working the way this page describes, that is worth reporting rather than working around.

    Where alerts go

    Alerts cover the vehicles you can already see. Nothing here changes who has access to what.

    Or add a destination by hand

    What you are told about

    Only ticked events are sent. Nothing ticked means no alerts.

    Quiet hours

    Alerts raised in this window are held and sent as one summary when it ends. Leave both blank to be told at any hour.

    Wall displays

    A link for a television or notice-board screen. It shows your vehicles and nothing else — it cannot send commands, change anything, or sign in as you. Open it once on the screen and leave it.

    Recently sent

    Service board

    Due
    Services
    Customer

    Running costs

    Period
    to
    Vehicle
    Customer

    Entries

    Work done

    Tasks

    Show
    Vehicle

    Drivers

    Jobs

    Admin only
    Show
    Type
    DueJobTypeCustomerStatusReminders

    Summary

    to

    Devices

    Devices register themselves on first contact.
    NameTypeGroupUsersModelIMEISIMVoltsLast contact

    Gone quiet

    claimed devices silent over 7 days
    A tracker that died weeks ago is a customer being billed for tracking that is not happening. This is the list to act on.
    DeviceIMEISilent for

    Retired devices

    disabled, and whether the history has aged out
    A replaced tracker stays here until its retention window passes. After that it holds nothing a customer could ask for, and deleting it returns the disk.
    DeviceIMEIReason Quiet for

    Users

    UserRoleVehiclesLast activeLast login

    Invoices

    CustomerReferenceIssuedDue AmountOutstandingStatus

    Payment instructions

    Shown to every customer on their Payments page. Plain text — write it the way you would say it. Leave blank to show nothing at all.
    YouTube links play in the page. Anything else shows as a link.

    Activity

    WhenAccountAction VehicleDetailFrom

    Server health

    App version

    Checking…

    Services

    Restarting is recorded in Activity, with who asked and when. There is no reboot here on purpose: a service restart takes seconds, a reboot takes the whole machine down including the thing that would tell you it came back.

    Map data

    Everything the address lookup knows, drawn over the map. Click anywhere to see what that point resolves to, and why.

    Coverage

    Each square is about 220 m. A tracker with no signal holds its GPS fixes and sends them later, so the share of fixes that arrived late is how often there was no signal there. Only places the fleet has driven are shown.

    Show
    Network

    Update the data

    1. In DBeaver, open the Traccar database and run this query. It already starts where the last upload ended. It reads every position in that period, so run it outside busy hours.
    2. Export the result: right-click the results, Export data, CSV.
    3. Upload the CSV here.
    
            
    
              
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